PRIVACY POLICY

Huts4u may collect personal information that you voluntarily provide when you create an account, make a booking, contact us, request customer support, participate in an offer or promotion, or otherwise use our Services. Such information may include your name, mobile number, email address, billing or communication address, account information, booking details, check-in and check-out information, number of guests and rooms, preferences, special requests and any other information that you voluntarily provide to us in connection with your use of the Services.

Huts4u may also collect information automatically when you access or use the Services. Such information may include your Internet Protocol address, browser type, operating system, device information, Internet Service Provider, referring and exit pages, pages viewed, date and time of access, clickstream information, search activity, booking activity, device identifiers where applicable, and other technical or usage information relating to your interaction with the Services.

You represent and warrant that all information provided by you to Huts4u is true, accurate, complete and not misleading. You shall be responsible for notifying Huts4u of any material change to the information provided by you.

Where you make a payment through the Services, the transaction may be processed by an independent third-party payment gateway or financial service provider. Huts4u may receive and retain information relating to such transaction, including the transaction reference number, payment status, amount paid, refund status and other information reasonably necessary for processing and reconciling the transaction.

Where payment information is collected directly by a third-party payment service provider, such information shall be subject to the terms and privacy practices of that service provider. Huts4u does not ordinarily store complete payment card numbers, banking passwords, UPI PINs or similar authentication credentials on its own systems where such information is processed directly by an authorized payment service provider.

Huts4u may collect, use and process personal information for the purposes of providing, administering and improving the Services. Such purposes include facilitating and managing accommodation bookings, processing payments and refunds, communicating booking confirmations and updates, responding to customer enquiries, providing customer support, maintaining User accounts, improving the functionality and performance of the Services, understanding User preferences and usage patterns, conducting analytics and research, preventing fraud and unauthorized activity, protecting the security and integrity of the Services, enforcing our applicable terms and policies, and complying with applicable legal, regulatory and governmental requirements.

Huts4u may also use personal information to communicate with you regarding products, services, offers, promotions and other information that may be relevant to your use of Huts4u, subject to applicable law and any consent that may be required. You may opt out of promotional communications at any time by following the instructions contained in the relevant communication or by contacting Huts4u.

Huts4u does not sell or rent your personal information to third parties. However, Huts4u may disclose or share personal information where such disclosure is reasonably necessary for the provision, administration, security or improvement of the Services.

Where you make a booking through Huts4u, certain information may be provided to the relevant hotel, villa, homestay, property owner, accommodation provider or other service provider for the purpose of fulfilling and administering your booking. Such information may include your name, contact information, booking details, number of guests, dates of stay and other information reasonably necessary for the provision of the booked service.

Huts4u may also engage third-party service providers for payment processing, website and application hosting, cloud infrastructure, customer support, communications, analytics, marketing, advertising, fraud prevention, security, technical maintenance and other legitimate business purposes. Such third parties may receive or process personal information only to the extent reasonably necessary to perform the services for which they have been engaged and subject to applicable contractual and legal obligations.

Huts4u may disclose personal information where it is required or permitted to do so by applicable law, court order, governmental authority or regulatory requirement, or where Huts4u reasonably believes that such disclosure is necessary to protect the rights, property, security or safety of Huts4u, its Users, employees, partners or other persons, to investigate fraud or unlawful activity, or to enforce its contractual rights and policies.

In the event of a merger, acquisition, restructuring, financing, sale of assets or other corporate transaction involving Huts4u, personal information may be transferred as part of the relevant business assets, subject to applicable law.

Huts4u may use cookies, pixels, tags, web beacons, software development kits and similar technologies in connection with the Services. These technologies may be used to maintain sessions, remember User preferences, improve website functionality, understand website traffic and usage patterns, measure the effectiveness of marketing activities, enhance User experience and detect fraudulent or unauthorized activity.

You may configure your browser or device settings to refuse or restrict certain cookies. However, disabling or restricting certain cookies may affect the functionality, availability or performance of certain portions of the Services.

The Services may contain links to third-party websites, applications, payment platforms, social media platforms or other services that are not operated or controlled by Huts4u. Huts4u shall not be responsible for the privacy practices, security, content, terms or policies of such third-party services.

Your interaction with any third-party website or service shall be governed by the terms and privacy policy of the relevant third party. Huts4u recommends that you review the applicable privacy policy of any third-party service before providing personal information to such service.

Huts4u takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse or destruction. Huts4u may implement appropriate administrative, technical and physical safeguards having regard to the nature of the information processed and the risks associated with such processing.

Notwithstanding the foregoing, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while Huts4u shall take reasonable measures to protect personal information, Huts4u does not guarantee that information transmitted to or stored by us will be completely secure against every possible security threat.

Huts4u shall retain personal information for such period as may be reasonably necessary to fulfill the purposes for which such information was collected, to provide and maintain the Services, to maintain transaction and booking records, to resolve disputes, to prevent fraud and misuse, to enforce applicable agreements and policies, and to comply with applicable legal, regulatory, accounting and reporting obligations.

Upon expiry of the applicable retention period, Huts4u may delete, anonymize or securely dispose of personal information in accordance with applicable law and its internal data-retention practices.

Subject to applicable law and any limitations or exemptions prescribed therein, you may have certain rights in relation to your personal information, including the right to request access to personal information maintained by Huts4u, the right to request correction or updating of inaccurate or incomplete information, the right to request deletion of personal information where such deletion is legally permissible, the right to object to or request restriction of certain processing activities, the right to request portability of personal information where applicable, and the right to withdraw consent where processing is based upon consent.

Any request relating to your personal information may be submitted to Huts4u using the contact details provided in this Privacy Policy. Huts4u may take reasonable steps to verify the identity of the person making such request before processing the request.

Nothing contained in this Privacy Policy shall be construed as limiting any right available to you under applicable law.

The Services are intended for individuals who are legally capable of entering into accommodation and travel-related transactions under applicable law. Huts4u does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If Huts4u becomes aware that personal information has been collected from a child in circumstances prohibited by applicable law, Huts4u may take reasonable steps to delete such information from its systems.

Huts4u may engage third-party service providers or utilize technological infrastructure located outside the jurisdiction in which you reside. Accordingly, your personal information may be transferred to, stored in or processed in jurisdictions other than your jurisdiction of residence.

Where personal information is transferred, stored or processed outside your jurisdiction, Huts4u shall take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection and privacy requirements.

Where permitted under applicable law, Huts4u may communicate with you regarding promotional offers, discounts, campaigns, new services and other information relating to Huts4u. You may withdraw your consent to receive promotional communications or opt out of such communications by using the unsubscribe mechanism provided in the relevant communication or by contacting Huts4u.

Your decision to opt out of promotional communications shall not prevent Huts4u from sending communications that are necessary for the performance of a booking, transaction, account administration, security notification or other essential service-related purpose.

Huts4u reserves the right to amend, modify or update this Privacy Policy from time to time to reflect changes in its business practices, Services, technology or applicable legal and regulatory requirements. Any amended Privacy Policy shall be published on this page together with the revised “Last Updated” date.

Where required by applicable law, Huts4u may provide additional notice regarding material changes to this Privacy Policy. Your continued access to or use of the Services following the effective date of any amendment shall constitute your acknowledgment of the amended Privacy Policy, to the extent permitted by applicable law.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Subject to any mandatory rights available to Users under applicable law, any dispute arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered or principal place of business of Huts4u.

Nothing contained herein shall be interpreted as excluding or restricting any statutory right or remedy that cannot lawfully be excluded or restricted under applicable law.

If you have any questions, concerns, complaints or requests regarding this Privacy Policy or the manner in which Huts4u processes personal information, you may contact us at:

Huts4u Email: help@huts4u.com

Huts4u shall endeavor to address legitimate privacy-related enquiries and requests within the period prescribed by applicable law.

By accessing or using the Huts4u website, mobile application or Services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, Huts4u shall obtain such consent in the manner prescribed by applicable law.

Huts4u reserves all rights not expressly granted under this Privacy Policy.